Frequently asked questions about Znippet
Find answers to common questions about Znippet's features, pricing, compatibility, and how to get the most out of the plugin.
Znippet installs as a native Premiere Pro extension. Open your long-form video, launch Znippet from the Extensions menu, and our AI analyzes your footage to find the best moments for social clips, YouTube videos, and more — all without leaving your timeline.
Znippet works with any video content — podcasts, interviews, vlogs, webinars, live streams, tutorials, and more. If it's long-form video, Znippet can turn it into short-form clips, remove silences, and help you repurpose it across platforms.
Znippet's AI uses engagement signals like speech patterns, visual changes, and topic shifts to identify the most compelling moments in your footage. You always have full control to adjust selections before exporting.
If you can use Premiere Pro, you can use Znippet. The interface is designed to be intuitive — most features work with a single click. No AI knowledge, coding, or technical setup required.
Znippet supports Adobe Premiere Pro 2022 and newer (v22.0+). We recommend keeping Premiere Pro updated to the latest version for the best experience and compatibility.
Yes, Znippet works on both macOS and Windows. Anywhere Premiere Pro runs, Znippet runs too.
Download the Znippet installer from znippet.ai/download, run it, and restart Premiere Pro. Znippet will appear under Window > Extensions. The whole process takes under a minute.
Make sure you're running Premiere Pro 2022 or newer, and that you fully restarted Premiere Pro after installation. If it still doesn't appear, try signing out and back in to the Creative Cloud app, then restart Premiere Pro.
Your Znippet license is tied to your account, not a specific machine. You can install it on multiple computers, but only one active session is allowed at a time per license.
Znippet checks for updates automatically when you open Premiere Pro. You'll see a notification in the panel when a new version is available. You can also manually download the latest version from your dashboard.
Yes, Znippet requires an internet connection for AI processing and license verification. Your video files stay on your machine — only metadata is sent to our servers for analysis.
Znippet runs wherever Premiere Pro runs. We recommend at least 16GB of RAM and a modern multi-core processor for the best experience. No GPU is required for Znippet specifically.
Znippet offers three tiers: Free (silence removal only), Podcast (silence removal, transcription editor, filler word removal, and podcast editor — from $9/month), and Pro (all features including AI clip generation, social snippets, YouTube editor, B-roll, zoom cuts, and auto captions — from $15/month). All paid plans are available monthly or yearly. See our pricing page for full details.
Yes, you can cancel your Znippet subscription at any time from your dashboard. Your access continues until the end of your current billing period. No questions asked.
Yes. We offer a 14-day money-back guarantee on all paid plans. If Znippet isn't right for you, contact our support team within 14 days of purchase for a full refund — no questions asked.
After your 7-day trial, you'll be moved to a paid plan — so if it's not for you, just cancel from your dashboard before the trial ends and you won't be charged. And if you forget, no worries — we offer a 14-day money-back guarantee on all paid plans.
You can manage your subscription from your Znippet dashboard. Upgrades take effect immediately. Billing is handled through Paddle — contact support via your dashboard if you run into any issues.
We don't currently offer team or student pricing, but reach out to our support team — we're always happy to discuss options for your specific situation.
No. Your video files stay on your local machine at all times. Znippet only sends lightweight metadata (like audio waveforms and transcription data) to our servers for AI analysis. Your raw footage never leaves your computer.
Znippet collects account information (email, name), payment records via Paddle, website analytics (Google Analytics, Microsoft Clarity), plugin usage analytics (which features you use and how often), and transcript text for AI-powered features. We never sell your data to third parties. See our Privacy Policy for full details.
Yes. We collect analytical data about which plugin features you use (such as silence removal, transcript editor, and clip generation), how frequently, and general workflow patterns. This data is used solely to improve Znippet — to understand what is working well and what needs improvement. We do not sell this data or use it for advertising. Under GDPR, you can object to this processing at any time via your dashboard.
Transcription data is processed in real-time and is not permanently stored on our servers. Once your editing session is complete, the transcription data is deleted from our systems.
Yes. Znippet is fully GDPR compliant. You can request a full export or deletion of your personal data at any time from your dashboard or by contacting our support team.
Yes. You can request account deletion from your dashboard. We will permanently delete all your personal data, account information, and any associated metadata within 30 days of your request.
You decide what we build next
Znippet is built by creators, for creators. Join our Discord and shape the future of the plugin — every feature idea comes from editors like you.